Returns and Repairs

Need to return a product?

Call us: 1-800-393-6434 during business hours: 6am – 6pm M-F, and 8am-5pm Saturday, Mountain Time

Have a product not working properly that might need a repair or service?

Call us for help: 1-800-393-6434 during business hours: 6am – 6pm M-F, and 8am-5pm Saturday, Mountain Time

Request a return authorization: techsupport@thermoworks.com

Want to follow up on the status of your return/repair?

Call us: 1-800-393-6434 during business hours: 6am – 6pm M-F, and 8am-5pm Saturday, Mountain Time

Email us: techsupport@thermoworks.com (include your case number for expediency)

Need to have a product re-calibrated?

Call us: 1-800-393-6434 during business hours: 6am – 6pm M-F, and 8am-5pm Saturday, Mountain Time