Contact Us

ThermoWorks
741 E. Utah Valley Dr.
American Fork, UT 84003
Toll Free: 800-393-6434
Phone: 801-756-7705
Fax: 801-756-8948
Office Hours: Monday–Friday, 6:00 a.m. to 6:00 p.m.; Saturday, 8:00 a.m. to 5:00 p.m.; Mountain Time Retail Store Hours: Monday–Friday, 8:00 a.m. to 5:00 p.m.; Mountain Time Chat hours: Monday–Friday, 8:00 a.m. to 5:00 p.m.; Mountain Time
Phones are not answered outside those hours or on U.S. Holidays, though you may leave a message. Email messages are typically answered within an hour during our regular office hours.

CUSTOMER CARE

orders@thermoworks.com

Any of these people can help you with an order or a product selection.

Employee Melissa Contact
Melissa
Customer Care Manager
Hannah Employee Contact
Hannah
Customer Satisfaction Lead
Employee Taylor
Taylor
Customer Satisfaction Lead
Employee Anthony Contact
Anthony
Customer Care, BBQ Specialist
Beverly Employee Contact
Beverly
Customer Care
Employee Charles
Charles
Customer Care
Employee Adam Contact
Adam
Customer Care
Employee Shawna
Shawna
Customer Care
Employee Triscilla
Triscilla
Customer Care
Lisa Employee Contact
Lisa
Customer Care
Employee Tandy CC
Tandy
Customer Care
Employee Jodi Contact
Jodi
Customer Care
Employee Rob Contact Us
Rob
Customer Care
Brandon Employee Photo
Brandon
Customer Care
Derek Employee Contact
Derek
Customer Care
Danielle Employee Contact

Danielle
Customer Care

Brianna Employee Contact
Brianna
Customer Care
Maren Employee Contact
Maren
Corporate Receptionist

COMMERCIAL SALES

sales@thermoworks.com

INSIDE SALES

Employee Contact Us
Chase
Inside Sales Manager
Employee Diane
Diane
Sales & Trade Show Coordinator
Charlie Employee Photo
Charlie
Commercial Sales
Employee Kristin
Kristin
Commercial Sales Engineer
Employee Mark
Mark
Commercial Sales
Taylor Employee Photo
Taylor
Commercial Sales
Employee Wes G Contact
Wes
Commercial Sales
Employee Contact Us 1
Shawna
Customer Care

KEY ACCOUNTS

Brian Employee
Brian
Senior Sales Executive

TECHNICAL SUPPORT

techsupport@thermoworks.com
Wesley Employee
Wesley
Technical Support Manager
Employee Mike
Mike
Technical Support
Sharon Employee 500x500 1
Sharon
Technical Support
Employee Dan
Dan
Technical Support, BBQ Specialist
Zack Employee 500x500 1
Zack
Technical Support
Employee Triston TS
Triston
Technical Support
Jocelyn TS Employee
Jocelyn
Technical Support
Jim Employee Photo
Jim
Technical Support
Employee Noemy
Noemy
Technical Support
Dakota Employee 500x500 1
Dakota
Technical Support
Jaron Employee 500x500 1
Jaron
Technical Support
Employee Valeria
Valeria
Technical Support
Davis Employee 500x500 1
Davis
Technical Support
Sarah Employee Photo
Sarah
Technical Support
Employee Chrystian TS
Chrystian
Technical Support
500x500 employee spencer ts1224
Spencer
Technical Support
Employee Tanis TS
Spencer
Technical Support
Employee Ruby TS
Spencer
Technical Support
Employee Spencer
Spencer
Technical Support
Spencer Technical Support

CALIBRATION SERVICES

calibration@thermoworks.com
Tom Wiandt Employee
Tom
Chief Metrologist
Ramon Employee 500x500 1
Ramon
Calibration Lab Manager
Employee Andy
Andy
Calibration Technician
Sharon Employee Photo
Sharon
Calibration Lab

WAREHOUSE

We think it's a good idea you see who packs your orders.

Employee Lori
Lori
Warehouse Manager
Employee Andrew
Andrew
Assistant Warehouse Manager
Julia Employee Photo
Julia
Shift Lead
Employee Marine
Marnie
Shift Lead
Employee Kaylene
Kaylene
Fulfillment
Employee Mark A
Mark
Fulfillment
Chase Employee 500x500 1
Chase
Fulfillment
500x500 employee rafael wh
Rafael
Fulfillment
Micaela Employee 500x500 1
Micaela
Fulfillment
Employee Sheila
Sheila
Fulfillment
Wendy Employee Photo
Wendy
Fulfillment
Holly Employee 500x500 1
Holly
Fulfillment
500x500 employee shannon wh
Shannon
Fulfillment

MARKETING

Scott Employee Photo
Scott
VP of Marketing
Kyle Employee Photo
Kyle
Marketing Manager
Commercial Segments
Employee Natalie
Natalie
Marketing Manager
Consumer Segments
Employee Snow Marketing
Snow
Creative Director
Employee 500x500 1
A.J.
Director of E-Commerce Revenue
Employee Terral 500x500 1
Terral
eCommerce
Employee Martin
Martin
Culinary Editor
Employee Markus
Markus
Marketing & Graphic Design
500x500 employee emma mktg
Emma
Email Specialist/Designer
500x500 employee stewart mkt
Stewart
Copywriter/Email Marketer
Employee Ali Marketing
Ali
Copywriter
Nhan vien Jess
Jess
Graphic Designer
Ben MKT Employee 500x500 1
Ben
Photographer/Videographer
Employee Grant F MKT
Grant
Paid Search Manager
Megan Employee 500x500 1
Megan
Affiliate & Community Manager
500x500 employee chloee mkt
Chloee
Social Media Coordinator

PRODUCT DEVELOPMENT

Kevin Employee Photo
Kevin
VP of Product Development
Employee Image 500x500 1
TJ
Principal Engineer
Amanda Employee Photo
TJ
Principal Engineer
Employee Tim
Tim
Firmware Engineer
Employee Aaron 500x500 1
Aaron
Electrical Engineer
Elliot Employee 500x500 1
Elliot
Sr. Software Engineer
Employee Sabino
Sabino
Mechanical Engineer
500x500 employee craig pd
Craig
Firmware Engineer

ACCOUNTING/PURCHASING

Employee Jim
Jim
Controller
Employee Madeleine
Madeleine
Accounting Manager
500x500 employee bryan acct
Bryan
Sr. Accountant
Bethany Employee
Bethany
Accountant
Employee Tricia
Tricia
Buyer
Lisa Employee Photo
Lisa
Accounting Clerk
Employee Noelia
Noelia
Accounting Clerk

ADMINISTRATIVE

Employee Tom
Tom
Executive VP
Strategic Business Development
Employee Chris
Chris
Executive VP
Finance & Operations
Cynthia Employee
Cynthia
VP of Human Resources
Employee Adam
Adam
Director of Quality
Employee Ben
Ben
Systems Developer
Contact Us Employee
Val
Director of Training
Brad Employee Photo
Brad
Training Team Assistant
Employee Heather
Heather
Assistant to the CEO
Randy Employee 2019
Randy
President & CEO
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Need Help?

(+315) 966-0395

Monday – Friday: 9:00-20:00

support@thermworks.store

Customer Service

Store Information

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